The Hepatitis Infoline offers information, support and referrals across NSW. It’s confidential and non-judgemental (free call from landlines and from prisons).
You can email us through the E-info form, CLICK HERE
You can use the Live Chat box at the bottom of every page of this site
Why call the Hepatitis NSW Infoline?
The Hepatitis Infoline is staffed by people who are experienced and know a lot about hepatitis B and C, which means they’re able to give you the support and information you need.
Our free and confidential Hepatitis Infoline is for people who live in NSW and:
are thinking about getting tested for hepatitis B or C
have questions about treatment for hepatitis C
are living with hepatitis B or C
know someone affected by hepatitis B or C
may have hepatitis B or C, but aren’t sure about what to do next
would like more information about how to prevent or treat hepatitis B or C
are facing discrimination because of a hepatitis B or C diagnosis
Whether you, or someone you know, has been recently diagnosed, or you’d like to share your hepatitis B or C experience with someone who understands, we welcome your call today.
Hepatitis Infoline opening hours
To speak to someone about hepatitis B or C, call our Hepatitis Infoline during the opening hours we’ve listed below:
Mon, Tue, Wed and Fri – from 9am to 5pm
Thu – from 1pm to 5pm
It is closed on weekends. Outside these hours, we have a recorded information service and you can leave your number so that one of our workers can call you back.
“I felt a lot better after talking to someone. There aren’t that many people to talk to about hep C so this was great, actually.”
An Infoline Caller
Can’t call right now?
Our Live Chat service, is available during normal office hours and is live and immediate (available at the bottom of every page of this site).
E-Info is a NSW-wide information and support service for people affected by hepatitis B or C. It is free, confidential and non-judgemental. With E-Info you can ask us a question 24/7.
With E-Info, we try to reply to your email as soon as possible but it might take a day or two for us to send you the information you seek.
You can email your hep question for:
Up to date, accurate information about hepatitis B or C
Details to relevant services such as liver clinics or doctors
Referral to other Hepatitis NSW services such as hepatitis C treatment peer support (Hep Connect)
A free information pack on hepatitis B or hep C.
If for any reason you feel that E-Info is not working properly, please call us on 1800 803 990 and let us know.
E-Info is a service for people living in NSW, Australia.
