The Hepatitis Infoline offers free information, support and referrals across NSW. It’s a confidential and non-judgemental call from landlines and from prisons.

“I felt a lot better after talking to someone. There aren’t that many people to talk to about hep C so this was great, actually.”

Why Call the Hepatitis Infoline?


The Hepatitis Infoline is staffed by people who are experienced and know a lot about hep B and C, which means they’re able to give you the support and information you need.

Our free and confidential Hepatitis Infoline is for people who live in NSW and:

  • are thinking about getting tested for hep B or C
  • have questions about treatment for hep C
  • are living with hepatitis B or C
  • know someone affected by hep B or C
  • may have hep B or C, but aren’t sure about what to do next
  • would like more information about how to prevent or treat hepatitis B or C
  • are facing discrimination because of a hep B or C diagnosis

Whether you, or someone you know, has been recently diagnosed, or you’d like to share your hep B or C experience with someone who understands, we welcome your call today.


Hepatitis Infoline opening hours:


To speak to someone about hepatitis B or C, call our Hepatitis Infoline during the opening hours we’ve listed below:

  • Mon, Tues, Wed and Fri  – from 9am to 5pm
  • Thurs – from 1pm to 5pm

It is closed on weekends. Outside these hours, we have a recorded information service and you can leave your number so that one of our workers can call you back.


Would you like to use a free telephone interpreter?


If you’d be more comfortable speaking in a language other than English, the Translating and Interpreting Service can arrange for an interpreter to assist with your call.

Call TIS (Translating and Interpreting Service) on 131 450
Ask them to call Hepatitis NSW on 1800 803 990


Not ready to call?


If you’re not ready to call, you can always email us your question about hepatitis, or confidentially sign up for regular updates with our free e-newsletter.

This page last updated 10 Jan 2018

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