The Hepatitis Infoline 1800 803 990 offers free information, support and referrals across NSW. It’s a confidential and non-judgemental call from landlines and from prisons.
The Hepatitis Infoline is staffed by people who are experienced and know a lot about hep B and C, which means they’re able to give you the support and information you need.
Our free and confidential Hepatitis Infoline is for people who live in NSW and:
are thinking about getting tested for hep B or C
have questions about treatment for hep C
are living with hepatitis B or C
know someone affected by hep B or C
may have hep B or C, but aren’t sure about what to do next
would like more information about how to prevent or treat hepatitis B or C
are facing discrimination because of a hep B or C diagnosis
Whether you, or someone you know, has been recently diagnosed, or you’d like to share your hep B or C experience with someone who understands, we welcome your call today.
Hepatitis Infoline opening hours
To speak to someone about hepatitis B or C, call our Hepatitis Infoline during the opening hours we’ve listed below:
Mon, Tue, Wed and Fri – from 9am to 5pm
Thu – from 1pm to 5pm
It is closed on weekends. Outside these hours, we have a recorded information service and you can leave your number so that one of our workers can call you back.
“I felt a lot better after talking to someone. There aren’t that many people to talk to about hep C so this was great, actually.”
An Infoline Caller
Can’t call right now?
E-Info is a NSW-wide information and support service for people affected by hep B or C. It is free, confidential and non-judgemental. It enables you to ask us a question 24/7 … unlike our Live Support service, which is available during normal office hours and is live and immediate.
With E-Info, we try to reply to your email as soon as possible but it might take a day or two in order for us to provide the information you seek.
You can email your hep question for:
Up to date, accurate information about hep B or C
Details to relevant services such as liver clinics or doctors
Referral to other Hepatitis NSW services such as hep C treatment peer support (Hep Connect)
A free information pack on hep B or hep C.
If for any reason you feel that E-Info is not working properly, please call us on 1800 803 990 and let us know.
E-Info is a service for people living in NSW, Australia.
